Terms & Conditions

Terms and Conditions for services offered by Regional Business HQ

Terms and Conditions

ACCEPTANCE OF TERMS

The services Regional Business HQ provides to you are subject to the following Terms and Conditions.

Regional Business HQ reserves the right to update the Terms and Conditions at any time.

DESCRIPTION OF SERVICES

Regional Business HQ may provide you with access to spaces, support services, training and workshops and events, as well as other services from time to time including office space, internet access, office equipment, conference space, knowledge resources and other services from time to time (collectively, “Services”). The Services at all times are subject to the Terms and Conditions.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Services, you will not use the Service for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use the Services in any manner that could damage, disable, overburden, or impair any of Regional Business HQ’s systems, or the network(s) connected to Regional Business HQ or The Generator, or interfere with any other party’s use and enjoyment of any Services. You may not attempt to gain unauthorised access to any Services, or accounts, computer systems or networks connected to Regional Business HQ or The Generator or to any of the Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services.

You hereby represent and warrant that you have all requisite legal power and authority to enter into and abide by these Terms and Conditions and no further authorisation or approval is necessary. You further represent and warrant that your participation or use of the Services will not conflict with, or result in, any breach of any license, contract, agreement to any other instrument or obligation to which you are a party.

USE OF SERVICES

You agree that when participating in or using the Services, you will not:

  1. Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
  2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information on or through The Generator or Regional Business HQ Services;
  3. Upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not limited to, copyright or trademark laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consent to do the same
  4. Use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party;
  5. Upload files that contain viruses, Trojan Horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property.
  6. Download any file(s) that you know, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner;
  7. Restrict or inhibit any other user from using and enjoying the Services;
  8. Violate any code of conduct of other guidelines which may be applicable for any particular Service;
  9. Harvest or otherwise collect information about others, including email addresses, without the authorisation or consent of the disclosing party; and
  10. Violate any applicable laws or regulations;

CONFIDENTIALITY

  1. You acknowledge and agree that during your participation and use of the Services, you may be exposed to Confidential Information. “Confidential Information” shall mean all information, in whole or in part, that is disclosed by Regional Business HQ, or any participant or user of the Services, or any employee, affiliate, or agent thereof, that is nonpublic, confidential or proprietary in nature.
  2. Confidential Information includes, but is not limited to, information about business, sales, operations, know-how, trade secrets, technology, products and financial information.
  3. Your participation in and/or use of the Services obligates you to:
    1. maintain all Confidential Information in strict confidence;
    2. not to disclose Confidential Information to any third parties;
    3. not to use the Confidential Information in any way directly or indirectly detrimental to The Generator, Regional Business HQ, or any participant or user of the Services.
  4. All Confidential Information remains the sole and exclusive property of Regional Business HQ or the respective disclosing party. You acknowledge and agree that nothing in these terms and conditions, or your participation or use of the Services, will be construed as granting any rights to you, by license or otherwise. This includes, but is not limited to, Confidential Information such as any patent, copyright, or other intellectual property or proprietary rights of the Generator, or any participant or user of the Service.

PARTICIPATION IN OR USE OF SERVICES

You acknowledge that you are participating in or using the Services at your own free will and decision. You acknowledge that Regional Business HQ does not have any liability with respect to your access, participation in, use of the Services or any loss of information resulting from such participation or use.

DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, Regional Business HQ provides the Services “as is”, and hereby disclaim with respect to the services all warranties and conditions, whether express, implies or statutory, including but not limited to, any (if any) warranties, duties or conditions of or related to: merchantability, fitness for a particular purpose, lack of viruses, accuracy or completeness of responses, results, workmanlike effort and lack of negligence. Also, there is no warranty, duty or condition of title, quiet enjoyment, quiet possession, correspondence to description or non-infringement. The entire risk as to the quality or arising out of participation in the use of the Services, remains with you.

EXCLUSION OF INCIDENTAL, CONSEQUENTIAL, AND CERTAIN OTHER DAMAGES

To the maximum extent permitted by applicable law, in no event shall Regional Business HQ or its subsidiaries (whether or not wholly-owned), affiliates, divisions, and their past, present and future officers, agents, shareholders, members, representatives, employees, successors and assigns, jointly or individually be liable for any direct, special, incidental, indirect, punitive, consequential or other damages whatsoever (including but not limited to, damages for: loss of profits, loss of confidential or other information, business interruption, personal injury, loss of privacy, failure to meet any duty (including of good faith or of reasonable care), negligence, and any other pecuniary or other loss whatsoever) arising out of, or in any way related to, the participation in or inability to participate in or use of the Services, the provision of or failure to provide services, or otherwise under or in connection with any provision of these Terms and Conditions, even in the event of the fault, tort (including negligence), strict liability, breach of contract or breach of warranty of Regional Business HQ, and even if Regional Business HQ has been advised of the possibility of such damages.

LIMITATION OF LIABILITY AND REMEDIES

Not withstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced above and all direct or general damages), the entire liability of Regional Business HQ or its subsidiaries (whether or not wholly-owned), affiliates, divisions, and their past, present, and future officers, agents, shareholders, members, representatives, employees, successors and assigns under any provision of these Terms and Conditions and your exclusive remedy for all of the foregoing shall be limited to actual damages incurred by you based on reasonable reliance. The foregoing limitations, exclusions and disclaimers (including sections 7 and 8 above) shall apply to the maximum extent permitted by applicable law, even if any remedy fails its essential purpose.

TERMINATION

Regional Business HQ reserves the right to terminate any Service at any time where breach of the terms of these Terms and Conditions have occurred. Regional Business HQ further reserves the right to terminate your participation in and use of any Service, immediately and without notice.

Coworkers can cancel their coworking arrangements at any time with a minimum of one months’ written notice to Regional Business HQ or through the website payment gateway prior to the next renewal of their subscription.  On cancellation of the subscriptions, coworkers are required to return any and all security keys/fobs and equipment to The Generator and cease using any of The Generator services including passwords.  Failure to return security keys/fobs or equipment will result in the “at cost” charge being invoiced to the member.

SMOKING

Smoking is NOT permitted anywhere on Regional Business HQ’s or The Generator’s premise, including inside the meeting rooms and on the balconies.

SEVERABILITY

In the event that any provision or portion of these Terms and Conditions is determined to be invalid, illegal or unenforceable for any reason, in whole or in part, the remaining provisions of these Terms and Conditions shall be unaffected thereby and shall remain in full force and effect to the fullest extent permitted by applicable law.

INDEMNIFICATION

You release, and hereby agree to indemnify and defend Regional Business HQ and its subsidiaries (whether or not wholly-owned), affiliates, divisions, and their past, present and future officers, agents, shareholders, members, representatives, employees, successors and assigns, jointly and individually, from and against all claims, liabilities, losses, damages, costs, expenses, judgements, fines and penalties based upon, and arising out of, your negligent actions, errors and omissions, willful misconduct and fraud in connection with the participation in or use of the Services. You further agree in the event that you bring a claim or lawsuit in violation of these terms and conditions, you shall be liable for any attorneys’ fees and costs incurred by Regional Business HQ its respective officers and agents in connection with the defense of such a claim or lawsuit.

INSURANCE

As a user, it is strongly suggested that you carry Work Cover (if applicable), Contents Insurance and Public Liability Insurance to cover your own equipment while using any and all areas at The Generator.

Website Terms and Conditions

Terms and Conditions

Please take the time to read these terms and conditions. By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.

If you purchase products through our Website, there will be additional terms and conditions relating to the purchase. Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.

Definitions

Services means any service purchased through our website, including but not limited to training programs, membership, networking events and business information workshops

the Website means www.businesshq.org.au

We / Us etc means Bundaberg Enterprise Centre Association Inc (trading as Regional Business HQ) and any subsidiaries, affiliates, employees, officers, agents or assigns.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice.

Use

The Website is made available for your use on your acceptance and compliance with these terms and conditions. By using this Website, you are agreeing to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Intellectual property and copyright

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement.

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address:

info@businesshq.org.au

Trademarks

The trademarks and logos contained on this Website are trademarks of Bundaberg Enterprise Centre Association Inc. Use of these trademarks is strictly prohibited except with Our express, written consent.

Links to external websites

This Website may contain links that direct you outside of this Website. These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, its contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites.

You may link to our website. However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing. We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our Services are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy. By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy. To view our Privacy Policy and read more about why we collect personal information from you and how we use that information,

Confidentiality

All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes concerning this website are to be resolved by the courts having jurisdiction in Queensland.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.

Meeting Room Terms and Conditions

1. CONDITIONS AND AGREEMENT

The term Hirer will include the applicant and the applicant’s organisation. Regional Business HQ agrees to hire to the Hirer the Venue/s together with any equipment in accordance with the Terms and Conditions set out in the Hire Agreement and any attached additional documents.

These Terms and Conditions apply to all Regional Business HQ spaces, including but not limited to meeting rooms at the HQ facility and The Generator.

The Hirer agrees to be bound by the Terms and Conditions of Hire and by any additional conditions which the Regional Business HQ may notify to the Hirer prior to the commencement of hire.

2. RESPONSIBLE OFFICER

Unless agreed to the contrary in writing, the Hirer must nominate an attendant aged 18 years or more and who will be present for the duration of the function/training and who will take responsibility to ensure compliance with statutory safety requirements and the Hire Agreement.

3. CHARGES AND DEPOSITS

The charges payable by the Hirer shall be those set by Regional Business HQ and be those in force at the time of the Hirer’s use of premises.

4. CANCELLATIONS

Regional Business HQ has the right not to accept or to cancel a booking at any time.

The Hirer shall notify Regional Business HQ of any cancellations in writing and any cancellation fees or refunds are issued in line with Regional Business HQ’s Refunds and Cancellation Policy. Specifically, for meeting room hire and venue hire, cancellations not less than 10 business days prior to commencement of hire may result in a cancellation fee of up to 25% of the total quoted price. Less than 5 business days notice may incur a charge of 50% of hire fee. Less than 2 business days notice, the full hire fee/s, plus any additional expenses incurred may be charged at the Regional Business HQ’s sole discretion.

If a deposit/hire fees have been paid prior to date of hire and the cancellation notice is received more than 10 business days prior to the commencement of hire – a full refund will be given.

5. INDEMNITY

The Hirer shall indemnify and keep indemnified Regional Business HQ against all losses, expenses, liabilities, claims and damages incurred as a result of, or arising out of, the hiring of the premises, whether caused by any act of omission of the Hirer, its servants agents or invitees, or any other person whomsoever.

6. INSURANCE

All users of Regional Business HQ venues must be covered by an appropriate public liability insurance policy. The Hirer must provide a Certificate of Currency for public liability insurance for an amount not less than $10m. The Certificate of Currency must be forwarded to Regional Business HQ along with the signed Hire Agreement.

Regional Business HQ takes no responsibility for the condition of products provided by the Hirer. It is the Hirer’s responsibility to ensure that all materials used in Regional Business HQ premises are delivered to venue in good condition.

7. DUTY OF CARE

The Hirer is responsible for the adherence to general workplace health and safety standards. If beverages are to be consumed the Hirer must ensure that spillage is immediately cleaned up and take any action required to avoid possible injury by slipping. The Hirer must ensure adequate cleaning implements are on hand for potential hazards. Areas that can not be cleaned immediately should be cordoned off.

The Hirer is responsible for leaving the premises clean and tidy at the conclusion of the period of hire. Regional Business HQ may carry out, at the expense of the Hirer, such cleaning or other work as may be required to restore the premises to a satisfactory condition.

Excepting fair wear and tear, the Hirer shall be liable to Regional Business HQ for any damage to premises or to any fittings, equipment, furniture, carpets or other property therein, which occurs during the period of hire. The Hirer must immediately notify The Generator management of any damage.

8. GOOD ORDER

The Hirer shall be responsible for the maintenance of good order in and around the premises during the period for which the premises are hired. The Hirer shall comply with any instruction by Regional Business HQ management or any officer of Regional Business HQ relating to the maintenance of good order and compliance with these terms and conditions of the Hire Agreement in and around the premises.

9. EXTERNAL DISPLAYS

Hirer’s wishing to utilise external spaces i.e. hallways, for displays or activities must seek written permission from Regional Business HQ management.

10. REGIONAL BUSINESS HQ REPRESENTATIVES / SECURITY PERSONNEL

If more than 50 persons are likely to attend the function, Regional Busines HQ may, in its absolute discretion, appoint one or more Regional Business HQ representative/s or security personnel at the Hirer’s cost to ensure Regional Business HQ’s interests are protected.

11. PUBLICITY

The Hirer shall not issue any advance publicity of the use of the premises, before receipt of an acceptance of the booking by Regional Business HQ.

The Hirer shall not make any statement in any advertisement, which directly or indirectly implies that the event for which the venue is hired is conducted or promoted by Regional Business HQ or its subsidiaries.

The Hirer shall not issue any tickets, posters, advertisements, programs or other literature containing any Regional Business HQ logo, including The Generator logo, unless the printers or other proof thereof has been approved in writing by Regional Business HQ. The Hirer shall not display any poster or advertisement in any part of the premises of Regional Business HQ without having first obtained the written approval of Regional Business HQ management.

12. DISTINGUISHED VISITORS

The Hirer shall give Regional Business HQ advance notice of the attendance of any Regal, Vice Regal or Government representatives or any other dignitaries to enable Regional Business HQ to ensure observance of appropriate protocols.

13. RELOCATION

Regional Business HQ reserves the right to relocate a booking to a suitable alternative venue if circumstances arise beyond Regional Business HQ’s control.

Official Regional Business HQ events and bookings by full paying clients take precedence over “free of charge” or “base cost” bookings. Regional Business HQ reserves the right to relocate a “free of charge” or “base cost” booking to an alternative venue at its discretion.

14. BOOKING REQUESTS

All booking requests must be submitted to Regional Business HQ. A Booking Request Form stipulating the Hirer’s information, dates, times, spaces and set-up required for each event will be completed where necessary in conjunction with Regional Business HQ staff.

At the time of booking, Hirers must reveal all relevant information relating to the use of the venues including any sponsors sought or secured. Failure to reveal all information may result in the cancellation of the booking.

All bookings must include set up and pull-down time not just the delivery time.

15. BOOKING CONFIRMATION

Once the Hirer has provided all information relating to the booking, Regional Business HQ staff will provide a copy of the Hire Agreement including Terms and Conditions of hire. These must be checked, signed and returned for booking confirmation. Confirmation of booking will only occur on receipt of the signed Hire agreement, and payment of the total fee.

16. BOOKING ALTERATIONS

All alterations to the booking and agreement information must be agreed to by Regional Business HQ management. Any request for changes, i.e. number of attendees, catering requirements etc. must be received, in writing by Regional Business HQ at least 4 business days prior to the booking date.

Charges may apply to booking alterations, e.g. change of room or number of hours.

17. ALTERATIONS TO SEATING AND FURNITURE SETTINGS

Any alteration to the normal seating or furniture setting of Regional Business HQ facilities may be made only with the consent of Regional Business HQ and at the Hirer’s expense.

Before vacating the premises, the Hirer shall restore all furniture and equipment to the same location and configuration as it was at the commencement of the Hirer’s occupation of the premises, failing which Regional Business HQ may carry out, at the expense of the Hirer, such work as may be required to restore the premises to a satisfactory condition.

The Hirer shall not admit patrons to the premises in excess of the number of seats available or for a purpose not advised to and agreed by Regional Business HQ.

18. LIQUOR AND REFRESHMENTS

The Hirer shall not bring, serve or sell any liquor, beverage, food or refreshments on any part of the premises hired unless specifically approved by Regional Business HQ.

Hirers must inform Regional Business HQ management in writing of any events at which alcohol will be served. Regional Business HQ management approval must be obtained before the commencement of the hire. Alcohol shall not be sold on the premises at any time.

19. CATERING

Regional Business HQ will organise all catering for events, unless expressly agreed in writing prior to the booking that the Hirer will organise catering. Limited amount of glassware is available at Regional Business HQ’s on request.

20. PAYMENT

Payment by credit card to be made at the time of booking.

Any breaches of the conditions included in the Venue Hire and Meeting Room Booking Request Form and Hire Agreement will incur fees or charges and/or suspension of use of the venue. All cancellations must be made in writing to Regional Business HQ.

21. EXTERNAL EQUIPMENT REQUIREMENTS

Hirer’s must obtain approval from Regional Business HQ management to utilise any external equipment in the venues. The cost of hire, delivery, removal and installation of external equipment will be borne by the Hirer.

22. EQUIPMENT DELIVERY

All equipment and print products for client bookings must be delivered to the venue no earlier than 5 days before and no later than 1 working day prior to the hire. Storage fees or additional room hire fees may apply to storing of equipment if it precludes the use of the facility for other patrons. Storage of equipment is done at the risk of the Hirer and Regional Business HQ accepts no responsibility of the equipment from theft or damage.

23. LEGAL – CLASSIFICATION AND COPYRIGHT

For all works to be shown at Regional Business HQ venue, the Hirer is to ensure that all legal responsibilities relating to classification and copyright of works are appropriately acquitted.

24. SMOKING

Smoking is NOT permitted in any of the venue rooms, corridors, balconies or on Regional Business HQ’s  premise. This includes a 5-meter area at all external doorways on the footpath.

25. DISPUTES

Any disputes between the Hirer and Regional Business HQ arising from, or in relation to, any hiring of premises or from the terms of the Hire Agreement, shall be submitted to arbitration by a person appointed by the Board of Regional Business HQ. The decision of the arbitrator shall be binding on the Hirer and Regional Business HQ .

26. OPERATING HOURS

Regional Business HQ is open from 8:30am to 5:00pm – Monday to Friday, except public holidays. The Generator Bundaberg is open from 8:30am to 5:00pm – Monday to Friday, except public holidays. The Generator Gympie is open from 8:30am to 4:30pm – Monday to Friday, except public holidays. Additional charges may apply for after-hours and public holidays if Regional Business HQ support is required.

The Generator Coworking Terms and Conditions
  1. ACCEPTANCE OF TERMS

The services Regional Business HQ provides to you at the Generator, (including but not limited to use of office space and access to internet), are subject to the following Terms and Conditions.

Regional Business HQ reserves the right to update the Terms and Conditions at any time. Regional Business HQ will attempt to contact you to notify you of any updates within 30 days of their enactment using the contact information provided in the coworking subscription.

This is to be read in conjunction with the above terms and conditions.

  1. DESCRIPTION OF SERVICES

Regional Business HQ may provide you with access to office space, internet access, office equipment, conference space, knowledge resources and other services rom time to time (collectively, “Services”). The Services at all times are subject to the Terms and Conditions.

  1. NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Services, you will not use the Service for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use the Services in any manner that could damage, disable, overburden, or impair any of Regional Business HQ’s systems, or the network(s) connected to The Generator, or interfere with any other party’s use and enjoyment of any Services. You may not attempt to gain unauthorised access to any Services, or accounts, computer systems or networks connected to The Generator or to any of the Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services.

You hereby represent and warrant that you have all requisite legal power and authority to enter into and abide by these Terms and Conditions and no further authorisation or approval is necessary. You further represent and warrant that your participation or use of the Services will not conflict with, or result in, any breach of any license, contract, agreement to any other instrument or obligation to which you are a party.

  1. USE OF SERVICES

You agree that when participating in or using the Services, you will not:

  1. Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
  2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information on or through The Generator or Regional Business HQ Services;
  3. Upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not limited to, copyright or trademark laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consent to do the same
  4. Use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party;
  5. Upload files that contain viruses, Trojan Horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property.
  6. Download any file(s) that you know, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner;
  7. Restrict or inhibit any other user from using and enjoying the Services;
  8. Violate any code of conduct of other guidelines which may be applicable for any particular Service;
  9. Harvest or otherwise collect information about others, including email addresses, without the authorisation or consent of the disclosing party; and
  10. Violate any applicable laws or regulations;
  1. CONFIDENTIALITY
  1. You acknowledge and agree that during your participation and use of the Services, you may be exposed to Confidential Information. “Confidential Information” shall mean all information, in whole or in part, that is disclosed by Regional Business HQ, or any participant or user of the Services, or any employee, affiliate, or agent thereof, that is nonpublic, confidential or proprietary in nature.
  2. Confidential Information includes, but is not limited to, information about business, sales, operations, know-how, trade secrets, technology, products and financial information.
  3. Your participation in and/or use of the Services obligates you to:
    1. maintain all Confidential Information in strict confidence;
    2. not to disclose Confidential Information to any third parties;
  • not to use the Confidential Information in any way directly or indirectly detrimental to The Generator, Regional Business HQ, or any participant or user of the Services.
  1. All Confidential Information remains the sole and exclusive property of Regional Business HQ or the respective disclosing party. You acknowledge and agree that nothing in these terms and conditions, or your participation or use of the Services, will be construed as granting any rights to you, by license or otherwise. This includes, but is not limited to, Confidential information such as any patent, copyright, or other intellectual property or proprietary rights of the Generator, or any participant or user of the Service.
  1. PARTICIPATION IN OR USE OF SERVICES

You acknowledge that you are participating in or using the Services at your own free will and decision. You acknowledge that Regional Business HQ does not have any liability with respect to your access, participation in, use of the Services or any loss of information resulting from such participation or use.

  1. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, Regional Business HQ provides the Services “as is”, and hereby disclaim with respect to the services all warranties and conditions, whether express, implies or statutory, including but not limited to, any (if any) warranties, duties or conditions of or related to: merchantability, fitness for a particular purpose, lack of viruses, accuracy or completeness of responses, results, workmanlike effort and lack of negligence. Also, there is no warranty, duty or condition of title, quiet enjoyment, quiet possession, correspondence to description or non-infringement. The entire risk as to the quality or arising out of participation in the use of the Services, remains with you.

  1. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL, AND CERTAIN OTHER DAMAGES

To the maximum extent permitted by applicable law, in no event shall Regional Business HQ or its subsidiaries (whether or not wholly-owned), affiliates, divisions, and their past, present and future officers, agents, shareholders, members, representatives, employees, successors and assigns, jointly or individually be liable for any direct, special, incidental, indirect, punitive, consequential or other damages whatsoever (including but not limited to, damages for: loss of profits, loss of confidential or other information, business interruption, personal injury, loss of privacy, failure to meet any duty (including of good faith or of reasonable care), negligence, and any other pecuniary or other loss whatsoever) arising out of, or in any way related to, the participation in or inability to participate in or use of the Services, the provision of or failure to provide services, or otherwise under or in connection with any provision of these Terms and Conditions, even in the event of the fault, tort (including negligence), strict liability, breach of contract or breach of warranty of Regional Business HQ, and even if Regional Business HQ has been advised of the possibility of such damages.

  1. LIMITATION OF LIABILITY AND REMEDIES

Not withstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced above and all direct or general damages), the entire liability of Regional Business HQ or its subsidiaries (whether or not wholly-owned), affiliates, divisions, and their past, present, and future officers, agents, shareholders, members, representatives, employees, successors and assigns under any provision of these Terms and Conditions and your exclusive remedy for all of the foregoing shall be limited to actual damages incurred by you based on reasonable reliance. The foregoing limitations, exclusions and disclaimers (including sections 7 and 8 above) shall apply to the maximum extent permitted by applicable law, even if any remedy fails its essential purpose.

  1. TERMINATION

Regional Business HQ reserves the right to terminate any Service at any time where breach of the terms of these Terms and Conditions have occurred. Regional Business HQ further reserves the right to terminate your participation in and use of any Service, immediately and without notice.

Coworkers can cancel their coworking arrangements at any time with a minimum of one months’ written notice to Regional Business HQ or through the website payment gateway prior to the next renewal of their subscription.  On cancellation of the subscriptions, coworkers are required to return any and all security keys/fobs and equipment to The Generator and cease using any of The Generator services including passwords.  Failure to return security keys/fobs or equipment will result in the “at cost” charge being invoiced to the member.

  1. SMOKING
    Smoking is NOT permitted anywhere on The Generator premise, including inside the meeting rooms and on the balconies.
  2. SEVERABILITY

In the event that any provision or portion of these Terms and Conditions is determined to be invalid, illegal or unenforceable for any reason, in whole or in part, the remaining provisions of these Terms and Conditions shall be unaffected thereby and shall remain in full force and effect to the fullest extent permitted by applicable law.

  1. INDEMNIFICATION

You release, and hereby agree to indemnify and defend Regional Business HQ and its subsidiaries (whether or not wholly-owned), affiliates, divisions, and their past, present and future officers, agents, shareholders, members, representatives, employees, successors and assigns, jointly and individually, from and against all claims, liabilities, losses, damages, costs, expenses, judgements, fines and penalties based upon, and arising out of, your negligent actions, errors and omissions, willful misconduct and fraud in connection with the participation in or use of the Services. You further agree in the event that you bring a claim or lawsuit in violation of these terms and conditions, you shall be liable for any attorneys’ fees and costs incurred by Regional Business HQ its respective officers and agents in connection with the defense of such a claim or lawsuit.

  1. INSURANCE

As a user, it is strongly suggested that you carry WorkCover (if applicable), Contents Insurance and Public Liability Insurance to cover your own equipment while using any and all areas at The Generator.

  1. COWORKER BENEFITS

Benefits of each coworker offering do not accumulate. If full benefits are not used in the timeframes stated on the coworking offering, you forfeit these benefits. This includes benefits including, but not limited to, non-use of access days and printing thresholds.

Virtual Tenancy Terms and Conditions
  1. Regional Business HQ agrees for the Virtual Tenant to promote publicly that it holds an address at the locations applied for as below:
    • Regional Business HQ, 20B Quay Street, Bundaberg, Qld 4670; Postal address: PO Box 1662, Bundaberg Qld 4670.
    • The Generator Gympie, 232 Mary Street, Gympie, Qld 4570.
  2. The Virtual Tenant shall provide contact details to Regional Business HQ (RBHQ) allowing RBHQ to redirect clients who may require assistance.
  3. All mail addressed to the Virtual Tenant received by RBHQ shall be redirected to the Virtual Tenant and any postage charges incurred will be charged to the Virtual Tenant at normal postal rates.
  4. RBHQ shall accept packages (not more than 20kg in weight) addressed to the Virtual Tenant and advise the Virtual Tenant of their arrival at RBHQ.
  5. Access to the building is limited to normal business hours, nominally 8:30am to 5.00pm, Monday to Friday at Bundaberg and 8:30am to 4:30pm, Monday to Friday at Gympie unless prior arrangement has been made with RBHQ.
  6. Associate Member discounts (if applicable) applies for bookings of Conference or Meeting Rooms which are charged at an additional cost. Room bookings are made subject to availability and can be booked by calling the main number on 1300 249 482.
  7. Advertising of the Virtual Tenant using RBHQ’s Virtual Office address may include the promotion or collection of information packs. RBHQ agrees to hand out the Virtual Tenant’s information packs at the the locations reception. All costs associated with providing information packs to RBHQ are the responsibility of the Virtual Tenant.
  8. The Virtual Tenant agrees with RBHQ not to carry on any business which could be construed as illegal, defamatory, immoral or obscene, and agrees with RBHQ not to use the address of RBHQ whether directly or indirectly for any such purpose or purposes.
  9. If the Virtual Tenant discontinues this agreement, the Virtual Tenant must remove any reference to RBHQ’s addresses, organise for the pick up of any information packs, business cards and associated collateral and may be required to pay an additional application fee if reapplying for a virtual tenancy. However, the Virtual Tenant must have discontinued the previous agreement in ‘good terms’ to be reconsidered for the program.
  10. The application fee for Virtual Tenancy is non-refundable and does not indicate that the application will be accepted.