About

Our Story

In 1989, the Bundaberg Tourism Board performed a feasibility study on the establishment of a business incubator and business support organisation in Bundaberg. Two years later, through the work of a visionary group of local business leaders, The Riverside Enterprise Association was established and incorporated as a Not for Profit Association.

After launching and operating Bundaberg’s first business incubator in an old warehouse on the banks of the Burnett River from 1991,  the former Wyper Peterson hardware building was purchased and fitted out, and in 2004, our organisation relocated into its current headquarters which comprises a 28-space business incubator, conference centre and business advisory service.

Thirty years on, our organisation now known as Regional Business HQ is one of Australia’s longest continuously running business incubators, and since establishing, we have directly assisted more than 7000 local businesses.

In January of 2019, Regional Business HQ expanded its operations to include The Generator coworking space and innovation hub located above the Bundaberg Post Office. In October of 2019, we further expanded our footprint and opened The Generator Gympie to house our team of business support staff and to provide the Gympie region with a premium coworking facility.

In 2020, we rebranded from our former trading name of Bundaberg Business Enterprise Centre and took on our current name of Regional Business HQ to better reflect the range of services that we offer and the support that we provide to businesses across regional Queensland.

Our organisation maintains it commitment to strengthening business in regional Queensland and to helping create sustainable regional employment by assisting and nurturing new and existing businesses.  Our voluntary Board of Directors continue to drive our strategic direction and as we grow our support and assistance for regional business, our team of dedicated and skilled staff work tirelessly to achieve our organisation’s purpose.

 

Our Points of Difference

Regional Business HQ is a not for profit, community-based organisation governed by a volunteer Board of Directors.  We have thirty years of experience in supporting the needs of small business and our focus is on strengthening business and growing employment for the betterment of our local communities. We deliver professional, cost-effective and flexible solutions that aim to accelerate the time that it takes for a business to establish viability.

Our activities are guided by our Vision, Purpose, Values and Strategic Pillars:

Our Vision

To be the leading regional business support hub.

Our Purpose

We drive economic prosperity, employment growth and stronger communities through supporting and creating thriving businesses.

Our Values

  • Innovate
  • Generate
  • Accelerate
  • Professionalism
  • Integrity
  • Collaboration

Strategic Pillars

  1. Service Delivery Excellence
  2. Our People, Resources and Skills
  3. Marketing and Awareness
  4. Revenue Growth and Asset Optimisation
  5. Effective Governance
  6. Partnerships and Collaboration

Meet the Team

Brooke Fossey

Executive Manager

Brooke commenced with Regional Business HQ in November 2020 and brings more than 15 years’ experience in business planning, marketing and tendering to the organisation.

Brooke brings extensive experience in government and private enterprise, with a strong background in business development, communication, engagement and marketing activities as well as managing tenders and bids. With experience across the infrastructure, construction, energy and government sectors, she provides valuable insight to help our clients succeed by implementing targeted strategies tailored to key stakeholders across a range of industries.

Brooke’s Qualifications include:

  • Executive Leadership training
  • IAP2 Certificate in Public Participation
  • GRI Sustainability Reporting Process certification
  • Graduate Certificate of Public Policy and Governance
  • Bachelor of Business Management

Vicki Leeson

Entrepreneurship Facilitator (LEAd)

Vicki originally joined our team in 2015 as a Business Advisor in Central Queensland.  After a short time away, Vicki returned as Lead Entrepreneurship Facilitator in early 2020 and is based in Bundaberg. Having owned and operated multiple businesses over a 20-year period and with extensive experience as a Business Advisor, Vicki knows first-hand what it is like to establish and operate a small business.  This has equipped Vicki well to provide support and advice to other business owners on how to build a successful business.

As an Entrepreneurship Facilitator, Vicki is on-hand to provide you with support in taking the leap into your own business and to assist you in planning for sustainability and growth in the profitability of your business.

Lynne Wilbraham

Entrepreneurship Facilitator-Gympie region

Lynne joined Regional Business HQ on a part-time basis in 2019 and brings to the Entrepreneurship Facilitator role, a wealth of business knowledge acquired through her own experiences in business and through facilitating the establishment of start-ups.

Lynne’s previous roles have required her to implement high-level business and project management skills. Raised in the Gympie region, Lynne has a strong  passion for supporting the growth of the business community and assisting business owners to achieve their goals.

Lynne’s Qualifications include:

  • Masters of Business Administration
  • Bachelor of Business – Marketing
  • Diploma of Local Government Administration

Jason virtue

Entrepreneurship Facilitator-Gympie Region

Jason joined the team on a part-time basis in January 2019 and works as an Entrepreneurship Facilitator within our Business LEAP team based in Gympie.  Jason also runs a consulting and training firm that specialises in practical and innovative solutions for main street and rural-based businesses.

Beginning his career in a family owned hospitality business, Jason has had experience in retail and transportation before launching a successful farming business in 1994. Jason has worked with hundreds of individuals to help them to grow  viable business operations.

Jason’s Qualifications include:

  • Diploma of Business Management
  • Holistic Management
  • Cert IV in Training and Assessment
  • Cert IV in OH+S

Tamar Boas

Community Manager – the generator Bundaberg

Tamar commenced as Community Manager of The Generator Bundaberg on a part-time basis in early 2020.  Tamar also runs a Yoga business and is known in Bundaberg for establishing the local yoga festival.

Tamar has held various positions in community development programs and contributes to many local events. Tamar is the friendly face that will greet you at The Generator Bundaberg coworking space where she spends her time connecting with people and supporting them to pursue their business ideas.

Kristy Callaghan

Administrator – Bundaberg           

Kristy commenced with Regional Business HQ as a trainee receptionist in 2000 and in 2003 was promoted to Centre Administrator. Kristy has more than 20 years administration and financial experience and supports the financial and administrative functions of the organisation.  Kristy is also a point of contact for our conference centre and provides support to tenants of our small business incubator.

Kristy’s qualifications include:

  • Certificate lll in Business (Office Administration)
  • Certificate IV in Financial Services (Bookkeeping)

Eden Williams

Administration Support Officer – Gympie

Eden joined the team as Administration Officer in 2019. Born and raised in the Kilkivan and Gympie area, Eden has experience in working in Hospitality and Business Administration roles.  Eden is the friendly first point of contact in our Gympie office and is always happy to have a chat about the services of The Generator Gympie and our Business LEAP Team. Eden always delivers a high quality of customer service.

Eden’s qualifications include:

  • Certificate II and III in Business (traineeship)
  • Certificate III in Hospitality.

Naomi Box

Receptionist and Administration Support

Naomi joined Regional Business HQ as Receptionist and Administration Support Officer in March 2021. Naomi has experience in Childcare and Business Administration roles. Naomi is the first point of contact for the organisation, from the conference centre, providing support to the tenants of our small business incubator, to providing information about Business LEAP program, the Generator and Regional Business HQ. Naomi is always happy to have a chat about the services we provide.

Naomi’s qualifications include:

  • Certificate II in Business
  • Certificate II in Hospitality
  • Certificate III in Business Administration
  • Certificate III in Children’s Services

Lara Kirk

School Based Trainee

Lara joined the Regional Business HQ team in March 2021 as a school-based trainee working towards a Cert III in Business Administration. Lara is currently in grade 11 and works one day a week to gain knowledge and experience in business using Regional Business HQ as a steppingstone prior to graduating, entering the workforce.

While working at RBHQ as a trainee, Lara is also taking accounting and hospitality as a couple of her senior subjects, she gets to experience both behind the scenes of a business and being the face of one too.

Lara also participates in a variety of sports both inside and outside of school. She has represented Wide Bay and Hervey Bay for softball, as well as representing her school in netball and is newly involved with basketball. As these sports are largely team orientated, Lara understands what it means to be part of a team to achieve a common goal to be successful and work with those around her.

    Board of Directors

    Jenny Gregg

    Chairperson

    Jenny joined the Regional Business HQ Board in 2014 and was elected as Chairperson in 2017.  With more than 30 years of experience in the travel industry and over 15 years managing busy metropolitan and regional travel agencies, Jenny brings a wealth of small business and people management experience to the organisation.  Jenny managed a Bundaberg travel agency from 2004 until 2019 and has recently taken on a role within the NDIS sector.

    Jenny’s qualifications include:

    • Diploma of Travel

    Tony Castro

    Secretary

    Tony was born and bred in Bundaberg and owned a sugar cane farm as part of a family company which was sold in November 2017.  Tony is a member on the Management Committee of The Waves as secretary and has held that position for the past 28 years. He also has a position on the Club’s corporate governance sub-committee. Tony was appointed to the Bundaberg Region Sport & Recreation Advisory Group by the Bundaberg Regional Council since November 2011. The role of this advisory group is to assist the Council with its strategic planning and development of sporting and recreational facilities within its regional boundaries.

    Other commitments include being a director of Clubs Queensland, Bridges Health & Community Care and Queensland Thunder Netball Club (Sunshine Coast).

    brant Duff

    Treasurer

    Brant is Secretary and treasurer of the organisation and has been a serving Director since 2015.  Brant is a commercial real estate agent with Four Walls Realty and begun his real estate career in 2006 with Ray White after gaining experience in customer service, managerial and sales roles. Although committed to real estate, Brant enjoys time away with his family and actively volunteers in the community.

    Brant’s qualifications include:

    • Registered Real Estate Salesperson

    Calaine Hornbrook

    Director

    Calaine was elected as a Board Director with Regional Business HQ in 2019 and has been a Director of her company Digits Administration since 2007. Calaine has many years of experience in bookkeeping and business administration.

    Calaine was formerly a long serving Treasurer and member of the Executive Committee of Bundaberg and District Chamber of Commerce until 2019 and has well-established networks across the local business community.

     

    Bree Grima

    Director

    Bree was elected as a Director in 2019 and is Managing Director of Bundaberg Fruit and Vegetable Growers.  Bree brings strong industry connections to the organisation and holds representative positions with the Queensland Horticulture Council, Regional Development Australia (Wide Bay Burnett), is the Chair of the CQUniversity Regional Engagement Committee and is an active member of  several other local committees. 

    Bree’s qualifications include:

    • B. Science (Hons)
    • B. Env. Science
    • B. Photography

    Kelly Dwyer

    Director

    Kelly joined the Board in 2021. She was born in Bundaberg and joined Charltons Lawyers in 2017. Kelly became a Partner of the firm in January 2019. Kelly graduated from the Queensland University of Technology with dual degrees in Law and Business.

    Kelly was admitted as a solicitor in 2009. In 2013, she returned to study and completed a Graduate Diploma in property valuation and is an Associate member of the Australian Property Institute as a Certified Property Practitioner (Law).

    ​​Kelly primarily practises in the area of commercial law advising small to medium sized business, acting in property transactions, sale and acquisition of businesses and commercial leasing.

    Latest news from Regional Business HQ

    RBHQ August NEWSLETTER

      In this newsletter:• Membership of Regional Business HQ is now open• Learn to sell how your customer buys using Tick Personality Profiling• What's on at The Generator• Small Business Information Network• BusinessBalance• Business LEAP client testimonial• Grants...

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    RBHQ July NEWSLETTER

    In this newsletter: Hinkler Innovation Series New membership offering for Regional Business HQ Tick Personality Profiling Raising the Bar: The Bundaberg Region Promotion night BusinessBalance Business LEAP Client Testimonial - CC's Kitchen Grants and Funding...

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    RBHQ June Newsletter

    In this newsletter: BusinessBalance Artificial Intelligence is coming to the region Business LEAP Testimonial - Autistic Perspectives Grants and Funding Opportunities Our Partners Our Sponsors Upcoming Events   BusinessBalance Supporting Small Business Mental Health...

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    RBHQ May Newsletter

    In this newsletter: BusinessBalance Artificial Intelligence is coming to the region Grants and Funding Opportunities Our Partners Our Sponsors Upcoming Events   BusinessBalance Supporting Small Business Mental Health and wellbeing Small Businesses are significant...

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    RBHQ April Newsletter

    Welcome to the new monthly newsletter from RBHQ!   Regional Business HQ is the Wide Bay Burnett's leading support hub for the business community. We have launched this newsletter to provide valuable information to the business community on grants and funding...

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    New Leadership for Local Business Support Hub

    The week marks a changing of the guard for local business support organisation Regional Business HQ with Brooke Fossey taking the reins as the organisation’s new Executive Manager.
    Brooke brings more than 15 years’ experience in business planning, marketing and tendering to the role and looks forward to using her experience to take the organisation forward…

    read more